Prescriptions

You can order your repeat prescriptions:

Allow 2 working days, before you collect, or send a stamped addressed envelope and your prescription will be posted to you. Arrangements can also be made with your local pharmacist to manage your repeat prescriptions. Please discuss this with your pharmacist.

We do not take requests for repeat prescriptions over the telephone as mistakes can be made.

Electronic Prescription Service is now live:

The NHS is introducing a new and more convenient way for you to obtain medication, including repeat prescriptions, from your chosen pharmacy.

What does this mean for you?

Is this service right for you?

Yes, if you have a stable condition and you:

No, if you:

How do I use the Electronic Prescription Service? 

You need to choose a place for your GP practice to electronically send your prescription to. This is called nomination. You can choose:

Places which offer this service will display this sign in the window:

eps sign

Ask any pharmacy or dispensing appliance contractor that offers EPS or your GP practice to add your nomination for you. You don't need a computer to do this.

A full list of pharmacies that are offering electronic prescriptions is listed on the NHS Choices website. You will see 'Electronic Prescription Service available here' next to the name of the pharmacy listed. 

What happens once I have nominated?

Your GP will send all your future prescriptions electronically to the place you have nominated. By giving a short period of notice, you can simply change or cancel your choice at any time. See 'How do I nominate?' above.

Can I change my nomination or cancel it and get a paper prescription?

Yes you can. If you don't want your prescription to be sent electronically, tell your GP. If you want to cancel your nomination speak to your pharmacist, dispensing appliance contractor or GP. If you want to change your nomination, speak to your new pharmacist, dispensing contractor or your GP. Tell them before your next prescription is due, or your prescription may be sent to the wrong place.

What if I already use a prescription collection service?

Nomination works in a similar way to a prescription collection service where the pharmacy collects your prescription for you.

The main difference with nomination is that your prescription will be sent electronically, and you don't have to choose a place that is near to your GP practice.

What happens if I choose not to nominate?

Nothing. You will continue to receive paper prescriptions as you do now.

Is EPS reliable, secure and confidential?

Yes. Your electronic prescription will be seen by the same people in GP practices, pharmacies and NHS prescription payment and fraud agencies that see your paper prescription now.

Sometimes dispensers may see that you have nominated another dispenser. For example, if you forget who you have nominated and ask them to check or, if you have nominated more than one dispenser.